eBay

How to start selling on eBay, best practices, and frequently asked questions

36 articles in this collection
Written by Michael Goldmeier, Ziggy, and Taj Singh

eBay File Exchange

Where to download and upload files from eBay

Written by Ziggy
Updated over a week ago

How to Use an eBay Product ID (ePID)

List against eBay's competitive Buy Box offers from Zentail

Written by Ziggy
Updated over a week ago

How to Contact eBay Support

This article explains the best method to contact eBay support and methods of speeding up response time.

Written by Taj Singh
Updated over a week ago

How to Assign eBay SKUs in Bulk

How to fill in the custom label field on eBay in Bulk

Written by Ziggy
Updated over a week ago

Going Live on eBay

What is the process for going live on eBay?

This article highlights the steps necessary to go live on eBay

Written by Michael Goldmeier
Updated this week

Setting up your eBay Integrations Page

A walk through of the different options on your eBay integrations page and whether or not they're right for you.

Written by Ziggy
Updated this week

Best Practices to Be Successful on eBay

Using eBay Subtitles

Use eBay subtitles through Zentail to increase your search ranking on ebay.com

Written by Michael Goldmeier
Updated over a week ago

Best Practices to boost your sales on eBay.com

An overview of the available tools and features to increase your sales on eBay

Written by Michael Goldmeier
Updated over a week ago

How do I get my products to the top of eBay search rankings?

This article explains the key factors that contribute to search ranking on eBay.

Written by Ziggy
Updated over a week ago

Max Listed Quantity for eBay and Amazon

Learn how to set a Max Listed Quantity for your eBay and Amazon listings to create the appearance of scarcity, stay below listing limits.

Written by Ziggy
Updated over a week ago

How to End eBay Listings in Bulk

eBay listings need to be ended in eBay. Log into your My eBay account and in the Active items list you can end listings in bulk.

Written by Ziggy
Updated over a week ago

How to Set up Promoted Listings on eBay

This article links you to an eBay article on promoted listings to help boost listing visibility.

Written by Ziggy
Updated over a week ago

How to Implement a Custom eBay Store Theme and Custom Header

Customize your eBay store design using a 3rd party, such as Frooition. Learn how to implement a custom store theme and custom header.

Written by Ziggy
Updated over a week ago

How to Implement a Custom eBay Description Template

Custom description templates, such as those designed by Frooition, can easily be added to your Zentail account.

Written by Ziggy
Updated over a week ago

Reauthenticate to connect eBay with Zentail

What to do when your eBay Auth token is about to expire

Written by Ziggy
Updated over a week ago

eBay: Best Offer and Auctions

Zentail does not support these features right now. More details below.

Written by Ziggy
Updated over a week ago

Common eBay Errors and How to Resolve Them

Error: Variation Specifics provided does not match with the variation specifics of the variations on the item

Learn what this eBay listing error means and how to fix the item.

Written by Ziggy
Updated this week

Error: Missing name in the variation specifics or variation specifics set.

Learn what this eBay listing error means and how to fix it.

Written by Ziggy
Updated over a week ago

Error: Input data for tag <Item.{####}> is invalid or missing. Please check API documentation.

Understand and resolve common eBay Input Item error messages.

Written by Ziggy
Updated over a week ago

Error: Before you can list this item we need some additional information to create a seller's account.

Understand and resolve this common eBay error regarding creating a seller account.

Written by Michael Goldmeier
Updated over a week ago

Error: Selected category is not enabled for variation listings

Learn about what to do when this error appears on a SKU variation listing.

Written by Ziggy
Updated this week

Error: Input data for tag <Item.ShippingDetails> is invalid or missing. Please check API documentation.

Understand and resolve this common eBay error regarding shipping details.

Written by Michael Goldmeier
Updated over a week ago

Error: The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.

Understand and resolve this common eBay error regarding violating eBay policy.

Written by Michael Goldmeier
Updated over a week ago

Error: When specifying SKU for InventoryTrackingMethod, the SKU must be unique within your active and scheduled listings

A quick guide on how to solve the 'error: when specifying sku for inventorytrackingmethod' error in your Zentail account.

Written by Ziggy
Updated this week

Error: Input data for tag <Item.ConditionID> is invalid or missing. Please check API documentation.

Understand and resolve this common eBay error regarding your condition on eBay.

Written by Michael Goldmeier
Updated over a week ago

Error: One or more parameter values in the input request are invalid. Check the response for ErrorParameters elements to determine which parameters have invalid values...

Understand and resolve this common eBay error regarding invalid elements.

Written by Michael Goldmeier
Updated over a week ago

Error: It looks like you've reached the number of items and amount you can list.

Understand and resolve this common eBay error regarding listing limits.

Written by Michael Goldmeier
Updated over a week ago

Error: The tags Brand is/are disabled as Variant.

Understand and resolve this common eBay error regarding brand and variation listings

Written by Michael Goldmeier
Updated over a week ago

Error: Input data for tag <Item.PictureDetails.PictureURL> is invalid or missing. Please check API documentation.

Understand and resolve this common eBay error regarding images

Written by Michael Goldmeier
Updated over a week ago

Error: Please enter a valid postal code.

Understand and resolve this common eBay errors regarding location or postal code for your eBay listing

Written by Michael Goldmeier
Updated over a week ago

Error: Invalid store category ID, 0, since it is non-leaf. So item has been listed to the 'Other' store category

Learn about what this error from eBay means, and how to resolve this error.

Written by Ziggy
Updated over a week ago

Error: The quantity must be a valid number greater than 0.

Learn how to resolve this rare eBay error

Written by Ziggy
Updated over a week ago

Error: Return Policy Attribute returnDescription Not Valid On This Site

Learn why this eBay error appears and how to fix it

Written by Ziggy
Updated over a week ago

Error: Variation listings must include at least one variation

Learn how to fix this eBay error

Written by Ziggy
Updated over a week ago

Error: Input data for tag <Item.ItemID> is invalid or missing.

Learn about what to do when a tag is invalid or missing.

Written by Ziggy
Updated this week

eBay auth token will expire | Error: Auth token is hard expired

Understand and resolve this common eBay error regarding your Auth Token.

Written by Michael Goldmeier
Updated over a week ago