Zentail

Where to download and upload files from eBay

eBay File Exchange

List against eBay's competitive Buy Box offers from Zentail

How to Use an eBay Product ID (ePID)

This article explains the best method to contact eBay support and methods of speeding up response time.

How to Contact eBay Support

How to fill in the custom label field on eBay in Bulk

How to Assign eBay SKUs in Bulk

Ziggy

Taj Singh

Michael Goldmeier

How to start selling on eBay, best practices, and frequently asked questions

eBay

This article highlights the steps necessary to go live on eBay

What is the process for going live on eBay?

A walk through of the different options on your eBay integrations page and whether or not they're right for you.

Setting up your eBay Integrations Page

Going Live on eBay

Use eBay subtitles through Zentail to increase your search ranking on ebay.com

Using eBay Subtitles

An overview of the available tools and features to increase your sales on eBay

Best Practices to boost your sales on eBay.com

This article explains the key factors that contribute to search ranking on eBay.

How do I get my products to the top of eBay search rankings?

Learn how to set a Max Listed Quantity for your eBay and Amazon listings to create the appearance of scarcity, stay below listing limits.

Max Listed Quantity for eBay and Amazon

eBay listings need to be ended in eBay. Log into your My eBay account and in the Active items list you can end listings in bulk.

How to End eBay Listings in Bulk

This article links you to an eBay article on promoted listings to help boost listing visibility.

How to Set up Promoted Listings on eBay

Customize your eBay store design using a 3rd party, such as Frooition. Learn how to implement a custom store theme and custom header.

How to Implement a Custom eBay Store Theme and Custom Header

Custom description templates, such as those designed by Frooition, can easily be added to your Zentail account.

How to Implement a Custom eBay Description Template

What to do when your eBay Auth token is about to expire

Reauthenticate to connect eBay with Zentail

Zentail does not support these features right now. More details below.

eBay: Best Offer and Auctions

Best Practices to Be Successful on eBay

Learn what this eBay listing error means and how to fix the item.

Error: Variation Specifics provided does not match with the variation specifics of the variations on the item

Learn what this eBay listing error means and how to fix it.

Error: Missing name in the variation specifics or variation specifics set.

Understand and resolve common eBay Input Item error messages.

Error:  Input data for tag <Item.{####}> is invalid or missing. Please check API documentation.

Understand and resolve this common eBay error regarding creating a seller account.

Error: Before you can list this item we need some additional information to create a seller's account.

Learn about what to do when this error appears on a SKU variation listing.

Error: Selected category is not enabled for variation listings

Understand and resolve this common eBay error regarding shipping details.

Error: Input data for tag <Item.ShippingDetails> is invalid or missing. Please check API documentation.

Understand and resolve this common eBay error regarding violating eBay policy.

Error: The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy.

A quick guide on how to solve the 'error: when specifying sku for inventorytrackingmethod' error in your Zentail account.

Error: When specifying SKU for InventoryTrackingMethod, the SKU must be unique within your active and scheduled listings

Understand and resolve this common eBay error regarding your condition on eBay.

Error: Input data for tag <Item.ConditionID> is invalid or missing. Please check API documentation.

Understand and resolve this common eBay error regarding invalid elements.

Error: One or more parameter values in the input request are invalid. Check the response for ErrorParameters elements to determine which parameters have invalid values...

Understand and resolve this common eBay error regarding listing limits.

Error: It looks like you've reached the number of items and amount you can list.

Understand and resolve this common eBay error regarding brand and variation listings

Error: The tags Brand is/are disabled as Variant.

Understand and resolve this common eBay error regarding images

Error: Input data for tag <Item.PictureDetails.PictureURL> is invalid or missing. Please check API documentation.

Understand and resolve this common eBay errors regarding location or postal code for your eBay listing

Error: Please enter a valid postal code.

Learn about what this error from eBay means, and how to resolve this error.

Error: Invalid store category ID, 0, since it is non-leaf. So item has been listed to the 'Other' store category

Learn how to resolve this rare eBay error

Error: The quantity must be a valid number greater than 0.

Learn why this eBay error appears and how to fix it

Error: Return Policy Attribute returnDescription Not Valid On This Site

Error: Variation listings must include at least one variation

Learn about what to do when a tag is invalid or missing.

Error: Input data for tag <Item.ItemID> is invalid or missing.

Understand and resolve this common eBay error regarding your Auth Token.

eBay auth token will expire | Error: Auth token is hard expired

Common eBay Errors and How to Resolve Them

Blog

Contact Support

Contact Sales

Find answers and get help from Intercom Support and Community Experts

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