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Rather than poke around, this should take you directly to the File Exchange:

<a href="https://pages.ebay.com/cz/en-us/file_exchange/selecttemplate.html" target="_blank" rel="nofollow noopener noreferrer">https://pages.ebay.com/cz/en-us/file_exchange/selecttemplate.html</a>

Where to download and upload files from eBay

eBay File Exchange

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Track the progress of all tickets related to your company.

Tickets portal.

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