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Error: The tags Brand is/are disabled as Variant.
Error: The tags Brand is/are disabled as Variant.

Understand and resolve this common eBay error regarding brand and variation listings

Michael Goldmeier avatar
Written by Michael Goldmeier
Updated over a week ago

If you see this error, verify whether you have the option for "Shares Common Brand" checked for this product group. If this is unchecked, eBay is likely indicating that your listing cannot have brand as a variation. If all products should have the same brand on Zentail, please make sure that brand is filled out for the Master SKU, and then check the "Shares Common Brand" option on the Edit Product Group view.

If the above instructions do not resolve the issue, please verify the variant option or "pivot" you have set for the product group.
It is likely that you have selected  "size" or "quantity" (may also be size) which is no longer a valid eBay variant option for your eBay category.

Possible Solutions

  1. Ask a Zentail Specialist to Change the eBay category on the Smart Type OR

  2. Change the Variant Option OR

  3. End the eBay listing on eBay and recreate the listing from Zentail

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