This article will guide you on solving an eBay error that says: "Input data for tag <Item.ShippingDetails> is invalid or missing. Please check API documentation." This error implies you are trying to create or update a listing without the proper shipping policy or detail in place.
On Zentail you can either implement your existing eBay shipping policy or you can create shipping options directly on Zentail. It is recommend that you implement your eBay shipping policy.
Implement your eBay Shipping Policy on Zentail
On your Zentail Integrations page, navigate to the eBay tab on the left
Check the box to Use Business Policies
On the right side of the page, select the appropriate business policies
Click Save Settings
Set Up your Shipping Options on Zentail
Please go to the Integrations Page
Click on the eBay card
Under Shipping Options (right side of page)
- Select a Carrier
- Select a Service Level
- Click Add
Update and Push the SKU or for a catalog wide push, click Update all Products on the eBay Integrations page.