Zentail

This article explains why you may not see a "SHIP" button on an order

No "Ship" Button

When to use this feature to resolve errors on orders and/or move them out of Needs Attention, Status Mismatch and Partially Shipped

How to Archive an Order

Learn how to update the tracking number of a Shipped order at the package level.

How to Edit the Tracking Number of a Shipped Order

Use the Tracking Data report to import order tracking info into Zentail.

How to Import Order Tracking Information into Zentail

Learn how to cancel any Pending order in Zentail and how it's communicated to each channel.

How to Cancel an Order

Whether you need to route an order to FBA or the order was not routed to begin with, learn how to manually route orders.

How to Manually Route (or Re-Route) an Order to a Warehouse

Learn when and how to use the Reset to Pending function in Zentail

How to Reset an Order to Pending

Zentail will alert you in your Needs Attention section if the ship-to address on an order is invalid. Learn how to edit shipping addresses.

How to View and Edit the Ship To Address of an Order

Michael Goldmeier

Taj Singh

Dan Sugarman

Order Actions

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.