Account Settings

Everything you need to know about general account settings, User Management, Vendor and Brand management, User Tracking, Warehouse Settings and best practices

16 articles in this collection
Written by Daniel Sperling-Horowitz, Michael Goldmeier, Amar and 2 others

Account Settings Overview

Manage your warehouse rules, company settings, user settings and e-mail alerts, vendor / brand management, user permissions, and billing.

Written by Ziggy
Updated over a week ago

The Timezone of Zentail

Learn how Zentail sets and displays dates and times based on your timezone.

Written by Ziggy
Updated over a week ago

How the Customer Referral program works

Zentail provides account credit for each seller that you refer that becomes a Zentail customer.

Written by Daniel Sperling-Horowitz
Updated over a week ago

Billing

Learn how to access your invoices in this section of Account Settings.

Written by Ziggy
Updated over a week ago

Vendor / Brand Management

Learn how to manage your vendors and brands directly on Zentail.

Written by Ziggy
Updated over a week ago

Activity Log

A tool for researching product history and finding out where, when, and who made changes in the Zentail platform

Written by Lenore Studt
Updated over a week ago

Internal Notes

A flexible field available on each SKU to use for any notes intended for internal use only

Written by Lenore Studt
Updated over a week ago

Company Settings

How to set an Inventory Threshold To Avoid Overselling

Use the Inventory Threshold feature as a buffer to protect against overselling items and back orders.

Written by Ziggy
Updated over a week ago

Warehouse Settings

How to set your Warehouse Priority settings for order fulfillment

Learn how to set rules to automatically route or send orders to specific warehouses.

Written by Michael Goldmeier
Updated over a week ago

How to set your channels on Vacation Mode

Learn the easiest way to temporarily avoid generating new orders for each of your channels.

Written by Daniel Sperling-Horowitz
Updated over a week ago

How to set a Default Warehouse for Unrouteable Orders

When orders are not routable due to lack of inventory, you may still want them to be routed to a specific warehouse.

Written by Michael Goldmeier
Updated over a week ago

User Settings

Company User Management

Learn about managing users in this section of Account Settings.

Written by Ziggy
Updated over a week ago

How to Add or Remove Users

Learn how to add new users, remove / delete users from Zentail, and reactivate previously deleted users.

Written by Michael Goldmeier
Updated over a week ago

How to Manage User Permissions

Add or remove access to sales data, billing info, admin operations, and more using the user permissions feature

Written by Michael Goldmeier
Updated over a week ago

Manage e-Mail Settings and Alerts

Review how to manage your eMail alerts and notifications from Zentail.

Written by Michael Goldmeier
Updated over a week ago

How to Reset Your Password

Learn how to reset your Zentail user password. Use the Forgot Password link on the login page to reset your password.

Written by Amar
Updated over a week ago