Zentail

Learn how to add a new sales channel, inventory or shipping integration to your Zentail account

How to Add an Integration

Manage your warehouse rules, company settings, user settings and e-mail alerts, vendor / brand management, user permissions, and billing.

Account Settings Overview

Learn how Zentail sets and displays dates and times based on your timezone.

The Timezone of Zentail

Zentail provides account credit for each seller that you refer that becomes a Zentail customer.

How the Customer Referral program works

Learn how to access your invoices in this section of Account Settings.

Billing

Learn how to manage your vendors and brands directly on Zentail.

Vendor / Brand Management

A tool for researching product history and finding out where, when, and who made changes in the Zentail platform

Activity Log

A flexible field available on each SKU to use for any notes intended for internal use only

Internal Notes

Ziggy

Michael Goldmeier

Everything you need to know about general account settings, User Management, Vendor and Brand management, User Tracking, Warehouse Settings and best practices 

Account Settings

Use the Inventory Threshold feature as a buffer to protect against overselling items and back orders.

How to set an Inventory Threshold To Avoid Overselling

Company Settings

Learn how to create a new warehouse in Zentail

How to Add a Warehouse

Learn how to set rules to automatically route or send orders to specific warehouses.

How to set your Warehouse Priority settings for order fulfillment

When orders are not routable due to lack of inventory, you may still want them to be routed to a specific warehouse.

How to Set a Default Warehouse for Unrouteable Orders

Learn the easiest way to temporarily avoid generating new orders for each of your channels

How to Set Your Channels on Vacation Mode

Warehouse Settings

Learn about managing users in this section of Account Settings.

Company User Management

Learn how to add new users, remove / delete users from Zentail, and reactivate previously deleted users.

How to Add or Remove Users

Add or remove access to sales data, billing info, admin operations, and more using the user permissions feature

How to Manage User Permissions

Review how to manage your eMail alerts and notifications from Zentail.

Manage e-Mail Settings and Alerts

Learn how to reset your Zentail user password. Use the Forgot Password link on the login page to reset your password.

How to Reset Your Password

User Settings

Blog

Contact Support

Contact Sales

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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