Zentail

Learn how to add a new sales channel, inventory or shipping integration to your Zentail account

How to Add an Integration

Manage your warehouse rules, company settings, user settings and e-mail alerts, vendor / brand management, user permissions, and billing.

Account Settings Overview

Learn how Zentail sets and displays dates and times based on your timezone.

The Timezone of Zentail

Zentail provides account credit for each seller that you refer that becomes a Zentail customer.

How the Customer Referral program works

Learn how to access your invoices in this section of Account Settings.

Billing

Learn how to manage your vendors and brands directly on Zentail.

Vendor / Brand Management

A flexible field available on each SKU to use for any notes intended for internal use only

Internal Notes

Michael Goldmeier

Dan Sugarman

Everything you need to know about general account settings, User Management, Vendor and Brand management, User Tracking, Warehouse Settings and best practices 

Account Settings

Use the Inventory Threshold feature as a buffer to protect against overselling items and back orders.

How to set an Inventory Threshold To Avoid Overselling

Company Settings

Learn how to create a new warehouse in Zentail

How to Add a Warehouse

Learn how to set rules to automatically route or send orders to specific warehouses.

How to set your Warehouse Priority settings for order fulfillment

When orders are not routable due to lack of inventory, you may still want them to be routed to a specific warehouse.

How to Set a Default Warehouse for Unrouteable Orders

Learn the easiest way to temporarily avoid generating new orders for each of your channels

How to Set Your Channels on Vacation Mode

Warehouse Settings

Learn how to add new users, remove / delete users from Zentail, and reactivate previously deleted users.

How to Add or Remove Users

Add or remove access to sales data, billing info, admin operations, and more using the user roles feature

How to Manage User Roles

Review how to manage your eMail alerts and notifications from Zentail.

Manage e-Mail Settings and Alerts

Learn how to reset your Zentail user password. Use the Forgot Password link on the login page to reset your password.

How to Reset Your Password

User Settings

Blog

Contact Support

Contact Sales

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search and ask

Find guides, answers, and references.

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.