Before integrating Zentail and Shopify, please take a moment to generate a backup of your Shopify data.

In order to integrate your Shopify account with Zentail, you'll need to provide your Shopify API credentials -- API Key, API Password, Shared Secret.

Here's how: 

1. Create a Private App in Shopify. (Shopify Guide)

  • For the Emergency Developer Email, enter your Zentail email provided in your welcome message.  This is usually [email protected]

2. Select Read and Write for all of the various permissions where possible, and Read Only if there is only one option other than No Access. You will need to scroll down to see all of them, and might need to click "View Inactive Permissions".

3. Allow the app to access your storefront data using the Storefront API as shown below.

4. In the Shopify section of your Zentail Integrations page, enter each of the fields in the Connection Settings section (Store URL, API Key, API Password, and Shared Secret).

  • Make sure you use your "" URL, not the example URL Shopify might provide.

  • Do not enable any of the feed options or switch to production mode before speaking with your onboarding specialist.

Shopify Help Center: Generating API Credentials

Shopify App Interactions

Did this answer your question?