Zentail's Newegg integration syncs the following between Newegg and Zentail:
Product Data/Pricing/Inventory
Newegg pulls your listings from Zentail. About every 15 minutes, Newegg requests your product data, images, pricing and inventory from Zentail's Listings API. Zentail doesn't create or upload any files to Newegg, so you won't see Zentail uploads under "Batch Item Creation/Update" in your Newegg Seller Portal.
When you change a product in Zentail, Newegg picks up the change on its next pull.
This works the same way for all of Zentail's Newegg integrations, including Newegg B2B and Newegg Canada.
Before a listing goes to Newegg, Zentail checks it against the attributes its Newegg category requires. Anything missing or invalid shows up as a listing error in Zentail. See Common Newegg Listing Errors for where to find these errors and how to fix them.
Orders
Zentail will also pull orders from Newegg for routing to a warehouse/fulfillment integration just like any other channel with the order sync enabled. Some things to note regarding orders:
Order cancellations will need to be completed directly in the Newegg seller portal. This can be done by navigating to "Manage Order" > "Order List" in the Newegg seller portal.
Order returns, refunds, and courtesy credits should all be issued through this same view in the Newegg seller portal. You can also issue these in bulk by checking orders with the checkbox and using the batch dropdown.
Note: You have the option to for a customer return to be sent to your local return address or Newegg return services. To view this setting go to the seller portal > "Manage Account" > "Shipping Settings" > and refer to the Return Policy and Info section.
Related Readings