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What's new in the Analytics page (and why some numbers look different)

What changed in the rebuilt Analytics page — new pivots, custom date ranges, and order status filter — plus why some figures may look slightly different from the old page.

Written by Dan Sugarman

We've rebuilt the Analytics page from the ground up. It loads dramatically faster and gives you more ways to slice your sales data. Here's what changed.

What's new

  • Faster loading, especially over long date ranges.

  • More ways to pivot — view your data by Channel, Brand, Vendor, Smart Type, Product Group, SKU, Warehouse, and Fulfillment Integration.

  • A custom date range picker, alongside presets (Today, Yesterday, Last 7 days, Last 30 days, This month, Last month). The default view is the last 7 days.

  • An order Status filter. Choose which order statuses to include. By default, every status except Cancelled is included.

  • Cumulative or Average views, a per-pivot search, and a Download button that exports the current view (filters and all) to CSV.

Why some numbers may look slightly different

The new page runs on a refreshed sales data source, and some metrics have been renamed for clarity. You may notice small differences compared with the old page. These are generally rounding or timing differences rather than lost or missing sales. Some figures — such as Net Revenue and Profit — are estimates until the channel settles the order, so they can change as settlement data arrives. If a figure looks materially off to you, please reach out and we'll take a look.

If you've built exports or workflows on this data, the underlying fields are unchanged — only the display names have been updated — so your existing setups keep working.

What each metric means

Orders

Number of orders in the selected period.

Units Sold

Total units sold. In the Average view this shows Units per Order.

Gross Sales

Gross list price × quantity, before tax, shipping, and discounts.

Buyer Paid

The total amount buyers actually paid.

Net Revenue

Net Revenue = [Buyer Paid] - [Channel Fees] - [Tax]

Estimated until the order settles.

Channel Fees

Fees charged by the channel or marketplace on the order.

COGS

Cost of goods sold (your product cost). Calculated using the [Cost] field from your catalog data for the SKUs involved in the order.

Shipping Charged

Shipping charged to the buyer.

Shipping Cost

What you paid to ship the order.

Tax

Tax collected on the order.

Discount

Discounts applied to the order.

Profit

Estimated profit. Estimated until the order settles.

Margin %

Profit as a percentage of sales.

Related

For more on why channel reports and Zentail figures can differ, see Accounting and Reporting Accuracy.

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