Amazon multichannel fulfillment (MCF) is a sub-program of FBA that uses your FBA inventory to fulfill non-Amazon orders from channels such as eBay and your webstore.

Zentail supports Amazon MCF, allowing you to use your FBA inventory to fulfill non-Amazon orders. This article explains the easy steps to enable MCF in Zentail.

  1. Enable MCF on your Amazon integration page in Zentail.

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  2. On your FBA warehouse page in Zentail, enable the channels you want MCF to fulfill.

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  3. In your Company Settings, review your warehouse priority settings and adjust as needed. Learn more about how Zentail routes orders in this article.

Note: For Walmart orders, Zentail will exclude Amazon logistics tracking from being used. In addition, if you wish to use MCF "blank box", you can request to be added to a beta for that via chat or by emailing [email protected]. Please be aware that not all FBA inventory is blank box eligible so some orders may be rejected.

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