Skip to main content
All CollectionsCatalogSpecial Product Considerations
Selling Certified Refurbished Products
Selling Certified Refurbished Products

How to set up, create, and sell products with a condition of Renewed or certified refurbished in Zentail for Amazon and other channels

Ziggy avatar
Written by Ziggy
Updated over 5 years ago

You can sell a certified refurbished product on your Zentail sales channels by following the steps below.

  1. Include "Renewed" in the title as required by Amazon.

  2. Set the Condition to "Refurbished".

  3. Enable Certified Refurbished for Amazon using either the Amazon Advanced Options, QuickEdit, or Import / Export.

That's it!  The Certified Refurbished toggle for Amazon sends a condition of "New" to Amazon, provided that Renewed is in the title, while sending a condition of "Refurbished" to other channels (assuming that's what's set).

Amazon will notice that the listings are identical, but one is Renewed (certified refurbished).  By noticing this, they can link the listings as outlined in the screenshot below.

Note:  This is associated with the following listing error.
Error Message:
XML Parsing Error at Line XXXXX, Column XX: cvc-enumeration-valid: Value 'Refurbished' is not facet-valid with respect to enumeration '[New, UsedLikeNew, UsedVeryGood, UsedGood, UsedAcceptable, CollectibleLikeNew, CollectibleVeryGood, CollectibleGood, CollectibleAcceptable, Club]'. It must be a value from the enumeration.

Did this answer your question?