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Enable Pricing Sync with Shopify
Enable Pricing Sync with Shopify

The steps to follow and things to consider when enabling Zentail to send price information to Shopify

Ziggy avatar
Written by Ziggy
Updated over a week ago

Enabling the Shopify Pricing Sync on your Zentail integrations page gives Zentail permission to send price to Shopify.  Before you enable this feed option, make sure you've reviewed the article on How to Audit Your Pricing in Zentail and you are confident about your pricing in Zentail.

Key Considerations

When does Zentail send price to Shopify?

Please note that Zentail will send price info to Shopify:

  1. If the Price Sync Feed is enabled

  2. The SKU is set to "List" to Shopify

  3. The SKU is an "active" SKU on Zentail

If the above conditions are all satisfied, Zentail will send a price feed to Shopify*:

  1. Whenever the price, product data, or inventory changes on Zentail OR

  2. At least once every 24 hours

*Important exception:  If the product data sync for Shopify is disabled on a per SKU basis, Zentail will not send pricing for that SKU.  

Steps to complete before enabling the Pricing Sync feed

  1. Connect your Shopify account.

  2. Make sure your integration is in Production Mode.

When you should NOT enable the Pricing Sync feed

If any of the below circumstances apply to you, you may want to keep the pricing sync feed disabled.

  • You use Business Pricing on Shopify

  • You use Quantity Discounts Pricing on Shopify

  • Your pricing in Zentail is not accurate

Enabling the Pricing Sync Feed

  1. Complete all steps in the above "Steps to complete before enabling the Pricing Sync feed" section.

  2. Go to your Integrations page on Zentail

  3. Make sure you are view the Shopify integration tab.

  4. Enable the Pricing Sync Feed

  5. Save Settings!

Use MSRP as 'Compare at Price'

If you enable this option in the integration settings, this will allow Zentail to send MSRP as a "compare" price with a strike-through.  However, this comparison pricing is not sent with the pricing data.  Instead, MSRP for Shopify is sent with the product data. See more about enabling the product data sync for Shopify here

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