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How to Set Price Overrides for Specific Channels
How to Set Price Overrides for Specific Channels

Enable specific prices for different channels, like eBay, Shopify, or BigCommerce, that differ from your regular item price.

Michael Goldmeier avatar
Written by Michael Goldmeier
Updated over a week ago

Sometimes it's helpful to send a different price a specific channel without relaying the same price to every channel. To accomplish this, you can use Channel Price Overrides on Zentail. This can be set up directly through the User Interface or with an Import.

How to Set a Price Override using the Price View

  1. Navigate to the Price View

  2. Find the SKU you would like to edit

  3. Click on the price in the Price on Channel column
    -If there is no price override in place, it will display the current Item Price in grey
    - If you do have an override, it will display the override in a darker, black font

  4. In the pop-up box, enter your price override

  5. Click Enter on your keyboard, or click away from the pop-up box to save your changes.

  6. A cloud-icon will appear to confirm your changes have been saved

How to set a Price Override on the Catalog Page

  1. Select a SKU

  2. In the Channels section of the left product sidebar => Click ADVANCED OPTIONS

  3. Enter the Item Price Override

  4. Click Update or Update & Push

How to set a Price Override through a Bulk Import

  1. Create a Custom Report Template that includes the field [Your Channel] Price Override. For example, if you are implementing an eBay price override it might read "My eBay Store (eBay) Price Override".

  2. Go to Import, find your template, and click on the down arrows to download the template.

  3. Fill out the .csv file with the appropriate price override for each SKU you want to include.

  4. Return to Import and follow the prompts to upload your .csv file.

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