Before you integrate ShipBob, please make sure all SKUs are standardized across channels. If you have different SKU names in ShipBob you can change them in your ShipBob account.

Step 1

  1. Create a ShipBob Account.

2. Ask our Zentail support team to add ShipBob to your Zentail account.

3. Copy your ShipBob Access Token and Paste it in the "Access Token" field in the ShipBob card in your Zentail Integrations

In your ShipBob Account, the Access Token can be found under Account Settings => API tab.

4. Click Save on the bottom right

Step 2

1. Ask Zentail support to confirm the following:

  • Your ShipBob Integration ID.
  • Your Zentail Customer ID.

2. Insert the above IDs into this URL: 

https://zentail.com/integration/shipbob_callback/{ShipBob Integration ID}?fc_id={Zentail Customer ID}

3. Enter the link in the Tracking Upload Webhook URL field in your ShipBob account. 

  • Go to Account Settings (Click on the account holders name in the top right corner)
  • Click the API tab
  • Enter the link in the Tracking Upload Webhook URL field
  • Click Save

Related reading

3rd Party Fulfillment for Online Sellers: Comparison of Leading 3PL Service Providers
Zentail-Certified 3PL Partners

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