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How to Add or Remove Users

Learn how to add new users, remove / delete users from Zentail, and reactivate previously deleted users.

Written by Michael Goldmeier

Zentail allows Administrators to Add Users to Zentail.  If you need to give users Administrator permissions please see Manage User Access. 

Add a New User

  1. Go to the Account Settings Page by clicking the 3-vertical-dots in the top right of your Zentail page

  2. Click the Company User Management tab > Active Users

  3. In the corresponding fields enter in the following for the new User: First Name, Last Name and Email

  4. Click Create

The new user will receive an e-mail prompting them to create their password.

Delete a User

  1. Go to the Account Settings Page by clicking the 3-vertical-dots in the top right of your Zentail page

  2. Click the Company User Management tab > Active Users

  3. Select the User you would like to delete, click Delete [UserName]

  4. Confirm by clicking Delete on the following pop-up

Reactivate Deleted Users

  1. Go to the Account Settings Page by clicking the 3-vertical-dots in the top right of your Zentail page

  2. Click the Company User Management tab > Inactive Users

  3. Select the User you would like to reactivate

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