Each user can choose to enable or disable certain e-mail alerts from Zentail. This is a useful way to stay on top of your sales and catalog data on Zentail. E-mails will be sent to the e-mail address that you are logged in through.
There are three types of e-mails you can receive:
All new orders on Zentail
Orders that require additional attention (this is the alert that notifies you when an order enters Needs Attention status)
Daily Digest reports
How to access your email settings
To turn these alerts on or off:
Click on Account in the top navigation bar.
Select Profile from the dropdown menu.
On your User Settings page, you'll see the checkboxes shown below.
Check or uncheck the boxes next to the alerts you'd like to receive.
Receive an email when new orders come in
Use this to be notified anytime a new order comes in to Zentail. There's nothing like getting an e-mail that you're making money!
Receive an email when an order needs attention
Check this box to be notified by email any time an order enters Needs Attention status — for example, because of an invalid shipping address, an inventory mismatch, or another issue that requires action. This is a great way to make sure order issues are addressed immediately. See our article on How to Resolve an Alert to Clear an Order from Needs Attention Status to learn more about order alerts.
Daily Digest emails
These are daily e-mails that provide a quick overview of your sales, statistics, and order fulfillment rate. We recommend that every user takes advantage of this!