You can generate refunds for Walmart orders from your Zentail account following the normal return and refund process.  

In Walmart's user interface, the order will still show a status of shipped, even after its been returned and/or refunded. However, you can can go through their Refunds tab to verify that your refund was processed. To do so, follow these steps:

  • Copy / Paste your Walmart Order ID from your Zentail order:
  • Open your Walmart Seller Center, go to your Dashboard, and search for the Walmart Order:
  • Copy / Paste the Purchase Order # => go to the 'Refunds' section:
  • Search for the Purchase Order. You can view and verify the return status of your order:
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