You can generate refunds for Walmart orders from your Zentail account following the normal return and refund process.
In Walmart's user interface, the order will still show a status of shipped, even after its been returned and/or refunded. However, you can can go through their Refunds tab to verify that your refund was processed. To do so, follow these steps:
- Copy / Paste your Walmart Order ID from your Zentail order:
- Open your Walmart Seller Center, go to your Dashboard, and search for the Walmart Order:
- Copy / Paste the Purchase Order # => go to the 'Refunds' section:
- Search for the Purchase Order. You can view and verify the return status of your order: