This mapping shows "Magento Status" => "Zentail Status":

  • "new" => "PENDING_PAYMENT"
  • "pending_payment" => "PENDING_PAYMENT"
  • "holded" => "PENDING_PAYMENT"
  • "payment_review" => "PENDING_PAYMENT"
  • "processing" => "PENDING"
  • "complete" => "SHIPPED"
  • "closed" => "REFUNDED"
  • "canceled" => "CANCELLED"

Please let us know if you have any questions and if you require assistance configuring your Magento account.

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