In your Jet Portal you have the ability to implement incentives to reduce your return rate and to win more orders. You can do this by providing discounts to customers who opt out of free returns.

Here's how (specifically for Jet's Waive Free Returns feature):

  1. Log into your Jet Partner Portal
  2. Click "Rules Engine" on the left sidebar
  • Select "Get Started Now" if presented with the following popup
  • Select Waive Returns and implement incentives on a per category basis as needed. If needed Create a Rule to apply to all categories. Finally, toggle the rule to On.

For more information and suggestions on how to set up your "Waive Returns Rule" please see the Jet FAQ below:

  • Learn about Waive Free Returns Rule (FAQ)

Did this answer your question?