How to View the Status of a Jet Return

  1. Log into your Jet Partner Portal
  2. Go to the Return Requested section in Zentail
  3. Copy the Channel Order ID from Zentail
  4. Paste it into the search bar in Jet's Orders > Returns section (click enter or return on your keyboard)

Monitoring Return Tracking

  1. Go to the Return Requested section in Zentail
  2. Click on an Order
  3. Scroll down to the "Packages" section and look for the Package that says "FedExFUSE, RMA"
  4. Click on the Tracking Number to be taken to the Fedex Tracking Site.

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