Prior to completing these steps, you'll want to make sure that you:
1. Sign Up for a Merchant Center
- If you do not have a Google Merchant Center account, please create a Merchant Center and enter the basic info needed.
2. Apply for Shopping Actions
- Complete Google's Shopping Actions Interest Form . Under "Name of third party platform" enter "Zentail" as the partner.
If both of those are done, then let's get started! You need to do two primary things to connect Google and Zentail:
Connect the API
To do this, you'll add a Zentail user to the Merchant Center with the following permissions:
To add a user, go to the Wrench Icon, select Account Access, and add this service account email: [email protected] as a user.
Paste the same email in your Zentail integrations page as the "Service Account Email".
Connect the FTP
- To get the FTP credentials head to the Wrench Icon > SFTP / FTP / GCS.
- Important: ensure you're looking in the FTP section not the SFTP section.
- Copy your FTP Username and paste in your Google Integrations page in Zentail.
- "Generate" or "Reset" your FTP password and paste . this in your Google Integrations page in Zentail. Note: If you need to click Reset, consider if there are any other systems currently using that FTP password.
- Confirm with support or your implementation specialist what the proper settings should be for both Storefront and Product URL Exemption.
Start the Sync
- List SKUs to Google - this can be done by clicking LIST ALL LISTABLE PRODUCT on your Google integrations page. You can also manage this on a per SKU level by setting Google Listed to TRUE. Note: if you already have a feed in your Merchant Center, check with support and/or your implementation specialist first. In roughly an hour you should see a 'zentail' feed in the Products > Feeds section of your Merchant Center.
- Enable Orders Sync - only do this if no other systems are currently processing orders from Google. Consult Zentail support or your implementation specialist to if you have any questions.
If you haven't yet, ensure you've completed the Shopping Actions setup steps here.
Your price on Shopping Actions must be less than or equal to your webstore price. Your price on Google cannot be greater than the price on your webstore. If it is, the price you uploaded to be Google will be overwritten by the price on your webstore.
If you're using a price override for your webstore, Zentail will automatically send the price override, unless you enter a price override for the Google integration.