If you're connecting Zentail to your BigCommerce store for the first time, it's helpful to have a backup of your BigCommerce data. 

Here's how to generate a bulk export from Bigcommerce:

1. Go to Products › Export.

2. Select your export settings.

  • Template — Select your export template. Bulk Edit is recommended if you are not using a custom export template.

  • File Format — Zentail recommends the CSV format.

3. Click Continue, then click Export my products to a CSV file in the pop-up window.

4. When the export is complete, select Download my Products file. The file will be saved to your computer, usually in your Downloads folder.

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