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How Magento Order Statuses Map into Zentail
How Magento Order Statuses Map into Zentail

Learn how Magento order statuses are routed by Zentail. This will ensure your Magento orders are handled properly.

Ziggy avatar
Written by Ziggy
Updated over 5 years ago

This mapping shows "Magento Status" => "Zentail Status":

  • "new" => "PENDING_PAYMENT"

  • "pending_payment" => "PENDING_PAYMENT"

  • "holded" => "PENDING_PAYMENT"

  • "payment_review" => "PENDING_PAYMENT"

  • "processing" => "PENDING"

  • "complete" => "SHIPPED"

  • "closed" => "REFUNDED"

  • "canceled" => "CANCELLED"

Please let us know if you have any questions and if you require assistance configuring your Magento account.
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